VW Golf Mk2 Owners Club

General => General Chat => Topic started by: mintysgt on May 01, 2024, 11:08:41 PM

Title: Vw Heritage
Post by: mintysgt on May 01, 2024, 11:08:41 PM
Has anyone here, ever managed to solve issues with them before.

ive ordered many times, but this year, i had a parcel with missing items, an another parcel with a random part. instead of the bit i ordered

ive tried emails, i tried via ebay messages, each time i did get a response finally, they then dont bother to reply again. given i worked 3 doors up by chance 2 fridays ago, only to speak to a member of dispatch in the warehouse, who couldnt help, but did equally tell me there after sales in the office beyond useless

 
Title: Re: Vw Heritage
Post by: Monkey on May 02, 2024, 10:41:47 AM
That's disappointing to hear.
I've had various dealings with them over the years and they've usually been good with me.
Admittedly I've only had to change one bumper that got delivered damaged around 15 years ago!
Title: Re: Vw Heritage
Post by: mintysgt on May 19, 2024, 10:45:49 PM
I almost gave up with Heritage, i still think there chicks really, how ever i should add to this if anyones reading at a later date. finally got a refund, i almost feel chasing them in emails etc, wasnt worth my time even at minimum wage id  of covered the price of the part a few times over ffs