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Topic: New site issues... (Read 369 times) previous topic - next topic

New site issues...

Going to have to be quick as I don't know how long I'll get on  here before it stops working again!
If you reply and don't get an answer I'm not ignoring you!
Since Late last week I've been unable to get on.... Mainly it's a straightforward timing out (old and new sites), but occasionally I'll get the plain 'index' page, where it won't go any further.
Once or twice I've got to the main page but clicking on links gets me the 404, pull over page.
This'll give you an idea of how bad it is... I've joined Facebook just to see the clubs posts
Read the messages of those with similar problems and tried the following -
Cleared cache (different PC's + phone) - hit and miss, works on some but problem recurs soon after, pain having to delete cookies constantly. No probs . On any other forums / sites.
Tried Wi-fi / mobile  only, tethering etc. Again hit and miss.
Using TalkTalk broadband (poor - 2 mbps) and O2 mobile, bit better at 10 - 15 mbps.
Don't talk technical or ask too much... Not be able to understand!

Re: New site issues...

Reply #1
Right... been spending far too much time trying to resolve this over the past week, so going to give it a rest for a while.

Just after the above post I was denied access to both sites again (and still am on the old one - it's now refusing my log-in details to the point I'm now locked out)

I've gone through all the suggestions given to others on facebook who are suffering the same problems.

These will randomly and only temporarily fix the problem, then access is again denied. If I clear the cache I occasionally get back in, but not always.

I'm having no problems whatsoever on other sites or my PC, just the new forum (and now the old one as well).

On a PC I use Firefox... I've found (so far, fingers crossed) that if I turn the 'advance tracking protection' option off (it was set to standard by default), you can choose to deactivate it totally for individual sites, and not just everything. I've done this for the new site only and things are now working.

Seems odd that just the new site can't work with the standard settings others can. The forum providers tracking activity may be something to look at?

I use chrome on my phone and have yet to find out how to do the same workaround there but presumably it's in the settings somewhere, will keep you posted.





 





Re: New site issues...

Reply #2
Ok, sorry I have had an issue today also. 

When you read this - go to https://myip.bwf.co/ and let me know your IP address and I will send to the host.

Sorry for only just getting this, bear with us :)
National Meet - 2023 date waiting for confirmation:) you’ll be the first to know ;)

Re: New site issues...

Reply #3
is this all resolved now??

Re: New site issues...

Reply #4
Yes, so far so good. Michelle had my IP white listed... I was a bit dubious at the start - last time I was offered something like that it turned out to involve bleach.

Re: New site issues...

Reply #5
Yes, so far so good. Michelle had my IP white listed... I was a bit dubious at the start - last time I was offered something like that it turned out to involve bleach.

haha I'll not ask! if anything happens again please let me know asap.